If you are registered for patient access, you can order your repeat prescription on line. To register for this service, please contact the Practice via the Send a Message link and we can email or post registration forms.
If you would like to order a prescription and are not currently registered for Patient Access, please complete the form below. We also accept requests via submitting the right hand side of your repeat prescription. Please note we do not accept requests over the telephone.
Not registered for Patient Access yet?
Use the simple form below to request medication without the requirement to log in to Patient Access.
Order your medication with Patient Access
It is easier and quicker to request repeat prescriptions via our online service. Simply log in and select an option. If you would like to register for Patient Access, please collect a registration form from the surgery. (Due to the current situation we are unable to offer this facility do not attend the Practice).
Please allow at least 72 hours (3 working days) before your prescription will be ready to collect. Due to NHS Forth Valley guidelines, we are unable to issue prescriptions requested more than two weeks before it is next due, unless in special circumstances, such as going on holiday, in which case the reason for an early request must be clearly highlighted.
How to Order Medication
Online via Patient Access or this website
If you are registered for Patient Access you can submit your repeat prescription request on-line or complete the form on this page
By post
You can post your prescription slip or written request to us at the Practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery. (Please allow extra time for any possible delays with the postal service).
Pharmacy Ordering/Collection Service
Pharmacies offer a prescription collection service from our Practice.They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the pharmacy of your choice for more information if you wish to use this service. Bannerman’s pharmacy provides a delivery service for those patients unable to collect their prescriptions.
Telephone Requests
We can only accept prescription request by telephone if you are housebound.
Medication reviews
The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
Non-Repeat Items (Special Request Prescriptions)
Non Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records.
Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.
Hospital Requests
When you are discharged from hospital you should normally receive five days supply of medication.
On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.
Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready by 4pm on that day, or you may be advised to attend the next day.
Additional Requests of Repeat Medication
A Scottish home and Health Department circular from 1971 clarifies the position on prescribing for patients going abroad for extended periods. It states:-
“If a patient intends to go away for a longer period(than two to three week’s holiday) he/she may not be regarded as a resident of this country and would not be entitled to the benefits of the National Health Service…. It may not be in the patient’s best interest for him/her to continue to self-medication over such longer periods…. If a patient is going abroad for a long period, he/she should be prescribed sufficient drugs to meet his/her requirements only until such time as he can place himself/herself in the care of a doctor at his/her destination.”
Where ongoing medical attention is not necessary, the patient may be given a private prescription.
